Calls for emergency services increased significantly in 2019

By Buck Collier, Special Correspondent
Posted 1/22/20

Gasconade County’s E-911 Center saw a significant increase in the number of emergency services begin dispatched in 2019, according to the annual report of activity submitted last week to the …

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Calls for emergency services increased significantly in 2019

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Gasconade County’s E-911 Center saw a significant increase in the number of emergency services begin dispatched in 2019, according to the annual report of activity submitted last week to the agency’s Board of Directors.

E-911 Center recorded 23,531 total calls dispatched last year, compared with 21,473 calls in 2018, an 8.8-percent increase, the report shows. The bulk of the dispatches went to the Gasconade County Sheriff’s Department at 11,696, compared with 10,732 in 2018.

E-911 Center dispatches services for a dozen law enforcement, fire and ambulance agencies.

Here are the various agencies, the dispatches to them in 2019 and 2018, respectively:

• Gasconade County Sheriff’s Department: 11,696; 10,732.

• Owensville Police: 5,476; 5,749.

• Bland Police: 560; 515.

• Rosebud Police: 1,367; 958.

• Gasconade Police: 120; 91.

• Owensville Area Ambulance District: 1,563; 1,443.

• Ozark Central Ambulance District: 992; 1,013.

• Osage Ambulance District: 738 in the first year of dispatching for the agency.

• Owensville Fire Department: 584; 520.

• Bland Fire Department: 146; 173.

• Gerald-Rosebud Fire Protection District: 257; 218.

• Morrison Fire Department: 32; 61.

Calls for service in the Hermann area are transferred from E-911 Center to the Hermann Police Department, which dispatches for that city’s police, the Hermann Area Ambulance District, and the Hermann Fire Company.

The numbers reported for the year do not include a number of other calls that resulted in a dispatch, such as the ones to the Missouri State Highway Patrol, the Gasconade County coroner, the county’s Road Department or the Missouri Department of Transportation. Also not included are calls coming into the Center’s non-emergency administrative lines, dispatches to the local Missouri Department of Conservation agent and calls to the Center regarding information in MULES (Missouri Uniform Law Enforcement System) related to warrants, orders of protection and vehicle license checks.

In terms of call volume, the busiest time of the day is mid-afternoon. A breakdown shows the top three busiest hours to be, in order, 3 to 4 p.m., 4 to 5 p.m. and 2 to 3 p.m.

The report was presented during the 911 board’s meeting in Rosebud with members of the Gasconade County Commission attending.

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