COLUMBIA — With significant snowfall across the region, Ameren is reminding customers to take a few simple steps to help protect their homes and families by keeping outdoor natural gas meters and …
This item is available in full to subscribers.
We have recently launched a new and improved website. To continue reading, you will need to either log into your member account, or purchase a new membership.
If you are a current print subscriber, you can set up a free website account by clicking here.
Otherwise, click here to view your options for becoming a member.
Please log in to continue |
|
COLUMBIA — With significant snowfall across the region, Ameren is reminding customers to take a few simple steps to help protect their homes and families by keeping outdoor natural gas meters and vents clear of snow and ice.
Snow and ice buildup can damage equipment and, if vents become blocked, may allow unsafe levels of natural gas or carbon monoxide to build up inside a home. Clearing these areas after a storm helps ensure natural gas equipment can operate safely when customers need it most.
“We know winter storms can be stressful, and our customers count on us to deliver safe, reliable energy through all kinds of weather,” said Pam Harrison, senior director of gas operations at Ameren Missouri. “Taking a few minutes to gently clear snow and ice from meters and vents is a simple step that can make a real difference in keeping your home safe and warm as we weather the storm.”
When removing snow and ice near natural gas meters, Ameren offers the following guidance:
• Use your hands or a broom to gently remove snow and ice. Do not use shovels or snowblowers, which can damage equipment or loosen a connection.
• Carefully remove large icicles hanging directly above meter assemblies or vents.
• If a meter is completely encased in ice, do not try to chip or melt it. This could damage the meter. Allow the ice to melt naturally.
• If you smell natural gas or suspect a leak, leave the area immediately, taking all people and pets with you. Once you are at a safe distance, call Ameren at 1-800-552-7583. Ameren responds to natural gas leak calls 24 hours a day, seven days a week, and there is never a charge to customers for investigating a suspected natural gas leak. For more natural gas and carbon monoxide safety tips, visit Ameren.com/NaturalGasSafety.
Ameren Missouri has been providing electric and gas service for more than 100 yearswith 1.3 million electric and 135,000 natural gas customers in central and eastern Missouri. The company’s service area covers 60 counties and more than 500 communities, including the greater St. Louis area.
